[standardButton link=”https://appexchange.salesforce.com/listingDetail?listingId=a0N30000000q4LPEAY” margin_top=”0″ margin_bottom=”0″ target=”_self” icon=”fa fa-angle-right” transparency=”off” animated=”off” class=””]1. Install the App from AppExchange[/standardButton]

[standardButton link=”https://docs.google.com/document/d/1UH9Ch6xdI0PEh1wFSsBgXBv-lVHHVPa9U0mOVeib_B8/edit?usp=sharing” margin_top=”0″ margin_bottom=”0″ target=”_self” icon=”fa fa-angle-right” transparency=”off” animated=”off” class=””]2. Installation Instructions[/standardButton]

Send emails from Salesforce and view on the Activity history if they have been opened by the recipient, when, and how many times, and last time they opened it. Then you can use this information updated on the record to trigger other processes or views.

• Send emails from Salesforce
• View if email was opened by recipient
• View number of times opened, last time opened

Send emails from Salesforce and view on the Activity history if they have been opened by the recipient, when, and how many times, and last time they opened it. Then you can use this information updated on the record to trigger other processes or views.
For example you may want to send an email to a lead and if they opened it then change the Status to “Delivered”. Or you want to create a list view of emails that were not opened that you sent proposal so you can followup with the contact to verify if they got the email and resend to another email if needed.

Cost:

• 15 day free trial
• $10/user/year (charged automatically with credit card)
• You do not need a credit card to install the trial.
• You can cancel anytime.
• To activate the trial login to the AppExchange, then click on your name in the top left corner, then My Account link.  There you will all the apps you have installed.  Click the “Buy Now” button under the app.
• To Uninstall the trial go to AppExchange, then click on your name in the top left corner, then My Account link.  There you will see all the apps you have installed.  Click “Uninstall App” link under the app.

Need Support: support@ramseysolutions.com